Every review below is a genuine testimonial from a client of our recovery lab: flooded drives, clicking disks, downed RAID arrays and photos everyone else had written off.
I was very pleased with the service provided by DTL. They were very helpful, honest, and kept me well informed at all stages. Initially my failed hard drive was sent to another firm, which said the Head Disk Assembly Unit had failed and would have to be replaced before recovery could be attempted, at a cost of £365. Being familiar with computing, I felt this alleged failure did not match the symptoms, so I had the drive returned. I then sent it to DTL, who quickly confirmed my suspicions. The Head Disk Assembly Unit had not failed, and they achieved a full recovery of my data for about £100 less than the other firm, including a new 500 GB external hard drive. I would confidently recommend DTL to anyone with a failed hard drive.
These guys recovered my data from an external hard drive that had suffered significant internal damage thanks to my 6 year old. I was really worried that I wouldn't get any of the data back and I needed it for my livliehood. It did take time to recover but Michael was really quick to respond when I asked for updates. We had a few setbacks but he offered me a really good deal and they carried out extensive work. Thank you ever so much to Michael and team. I am very very happy with the results.
You saved my business, and my marriage. The wife would have left me if I lost all the photos of our children!
There was 4 years' work on that hard drive. When it started making that clicking sound I feared the worst. Your team eased my worries and brought my hard drive back from the dead. I must admit, I thought it was going to cost me thousands, not a couple of hundred, to recover my data. I'm eternally grateful to you.
I couldn't believe it when 2 out of 4 disks in my RAID 5 failed. You made an IT support engineer the happiest man alive when you confirmed you could recover the data, all within 4 hours of you receiving it. Especially as that IT support engineer hadn't backed up the server for 3 months. He won't be making that mistake again!
Excellent service, and a very speedy turnaround. Most of our data was recovered from a badly damaged RAID 5 array. I can't recommend DTL highly enough, and we'll definitely use them again.
DTL retrieved data from a hard drive that was ruined by a flood. The data was 6 years' worth of work and they restored it all brilliantly and quickly, keeping us informed at all times. I would recommend them highly.
I was very impressed with DTL Data Recovery. Excellent communication at all stages of the process. I was given a free report setting out what could be recovered from my damaged SATA discs (RAID 0), with different price options depending on the turnaround time. Important data was delivered back safely on a 500GB external drive. What price do you put on your data? For me it was a price worth paying. All in all a great service.
Although you couldn't recover the data (the platters had been worn away by a head crash), it didn't cost me a penny to confirm my data was not recoverable, and your customer service was first class.
Due to the cost I opted for the 21-day turnaround service, but they had it back within 7 days. They recovered all 160 GB of data. Fantastic, professional and honest service.
The team at DTL did something that everyone else said was impossible. They completely recovered the HDD so that I could replace it (the new clone) into the computer, and it booted as normal. I'm not saying it was cheap or quick, the engineering and skill involved was phenomenal, but DTL were honest and true. I have absolutely no hesitation in recommending them, and especially Michael Owen for his honesty and integrity.
I have now used DTL on three separate occasions over 2 years. On every occasion I received a prompt, helpful and friendly service, and more importantly I received my recovered data. Every recovery was less than £170, which was considerably less than another company quoted. I can't recommend them highly enough.
Call us for free advice, or start a recovery today. A free evaluation within 4 hours of receipt, a fixed price quote, and no fee unless we get your data back.